The best way to contact me would be through the Contact Me section on my homepage, or via email at luckandlavenderstudio@gmail.com!

Yes, absolutely! There is a dropdown menu in the checkout section of my shop where you can either click "Standard Shipping" or "Local Pickup". Once you receive a pick-up ready email, you can go grab your goodies from our friends over at Rideau Rollers during their open hours. Wednesday 1 - 7PM Thursday 1 - 7PM Friday 1 - 7PM Saturday 12 - 6PM Sunday 12 - 6PM

Yes, I do accept returns or exchanges on any physical item bought from luckandlavenderstudio.com/shop with the exception of all swimwear. Contact me within: 14 days of delivery Send items back within: 30 days of delivery Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Items such as buttons, pins, stickers, patches, tote bags and prints are sent via Canada Post regular letter mail and do not have a tracking number associated with them. Items such as mugs, apparel, and swimwear are tracked - you will receive a tracking number in your confirmation email when they are sent out.

Your package will arrive with no queer-specific branding whatsoever - you can identify it by the name "Luck and Lavender Studio" on the return address label.

Most orders are packaged in paper or cardboard mailers. Please be good to the planet and recycle when you’re done with them!